What We Do to Protect Your Privacy
Six core principles guide how 11bad protects your data
End-to-End Encryption
All your data is protected with 256-bit SSL encryption. No third party can access your transactions or personal information.
Data Sale Prohibited
11bad never sells or rents your personal information. Your data is used solely to improve platform services.
User Controls
You can view, update, or request deletion of your data at any time. Full control over your information stays with you.
Regular Security Audits
Independent third-party security experts regularly audit 11bad's systems. Any vulnerabilities are identified and resolved promptly.
Marketing Opt-Out
If you no longer wish to receive promotional messages, you can opt out at any time. We respect your choice.
Minimal data collection
We only collect information that is genuinely necessary to provide our services. No unnecessary data is gathered.
Important: By using the 11bad platform, you are considered to have read and agreed to this Privacy Policy. Please read the full Policy carefully before registering.
1. Introduction & Commitment
11bad (11bad.pro) is a trusted online gaming platform in Bangladesh. We understand how sensitive your personal information is, and protecting it is our top priority. This Privacy Policy ("Policy") explains what data we collect, why we collect it, and how it is used and kept secure.
11bad's Privacy Policy is built to international standards. We follow GDPR (General Data Protection Regulation) guidelines and treat the protection of user data as our highest priority. Information you provide on our platform is never sold or rented to any third party under any circumstances.
This Privacy Policy applies to the 11bad website, mobile app, and all related services. It comes into effect whenever you register on 11bad, play games, or use any of our services. We want you to use our platform with complete peace of mind and confidence.
2. Information We Collect
11bad only collects information that is necessary to deliver services, ensure security, and meet legal obligations. The different types of data collected are detailed below.
| Data Type | What Data Is Collected | Why It Is Collected |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | KYC Verification & Age Confirmation |
| Contact Information | Phone number, email address | Account Communication & Verification |
| Financial Information | Mobile banking number, transaction history | Deposit & Withdrawal Processing |
| Device Information | IP address, browser, device model | Security Monitoring & Fraud Prevention |
| Gaming Information | Game history, bet amounts, wins and losses | Service Improvement & Responsible Gaming |
| Cookie Information | Session data, preference settings | Improving User Experience |
Please Note: 11bad will never ask for your password, OTP, or full banking details via email or message. Any such request is fraudulent.
3. How Information Is Used
Collected data is used solely for defined purposes. 11bad never misuses your information. All intended uses of your data are clearly outlined below.
- Account Management: Your data is used to create, maintain, and recover your account when needed.
- Transaction Processing: Financial information is used to process deposits and withdrawals smoothly.
- Identity Verification: The KYC process verifies your identity to strengthen account security.
- Fraud Prevention: Your data is used to detect suspicious activity and keep your account secure.
- Service Improvement: Usage patterns are analyzed to enhance the overall platform experience.
- Responsible Gaming: Your gaming patterns are monitored so we can alert you to potential issues before they arise.
- Legal Compliance: Data is retained to meet regulatory requirements and comply with legal obligations.
- Customer Service: Your data is used to resolve issues quickly and provide effective support.
5. Security Measures
11bad protects your data using industry-leading security technology. Our security operates across multiple layers, so even if one layer is compromised, your information remains safe.
- 256-bit SSL/TLS Encryption: All website and app traffic is fully encrypted.
- Two-Factor Authentication (2FA): Enable an extra layer of security when accessing your account.
- Real-Time Monitoring: Suspicious activity is detected instantly through 24/7 system monitoring.
- Data Backup: Regular backups ensure that no data is lost in the event of a technical issue.
- Access Control: Only authorized personnel may access specific data.
- Regular Audits: Independent cybersecurity experts regularly test our systems.
Your Role: Keep your password strong, never share it with anyone, and always log out of your account after using an unfamiliar device.
6. Cookie Policy
11bad uses cookies on its website and app. Cookies are small text files stored on your device that help enhance your experience.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Maintaining Login Sessions & Security | Deleted when the session ends |
| Functional Cookies | Remembering Language & Preference Settings | 30 Days |
| Analytics Cookies | Understanding Usage Patterns & Improving Services | 90 Days |
| Security Cookies | Fraud Detection & Account Protection | 365 Days |
You can manage cookies through your browser settings. However, disabling essential cookies may limit certain features of the platform.
7. Your Rights
Under 11bad's Privacy Policy, you have several important rights regarding your personal data. To exercise any of these rights, please contact our support team.
- Right to Access Data: You may request to know what information we hold about you.
- Right to Rectification: You may request a correction if any of your information is inaccurate.
- Right to Erasure: You may request deletion of your data once certain conditions are met.
- Right to Restrict Processing: You may object to the use of your data for specific purposes.
- Right to Data Portability: You may request your data in a structured, portable format.
- Right to Opt Out of Marketing: You may opt out of promotional communications at any time.
We aim to respond to rights requests within 30 business days of receipt. In some cases, data retention may be mandatory for legal reasons.
8. Children's Privacy
11bad is an adults-only gaming platform. No one under the age of 18 is permitted to use this platform. We do not knowingly collect any data from minors.
Age verification is mandatory during registration. If we discover that a minor has created an account, that account will be immediately closed and all associated data will be deleted.
If you become aware that a minor is using 11bad, please contact us immediately. We will take prompt action.
9. Changes to the Privacy Policy
11bad reserves the right to update this Privacy Policy when necessary. If significant changes are made, we will notify you via your registered email or through a notice on the platform.
Continued use of 11bad after any changes takes effect will be considered acceptance of the updated Privacy Policy. We encourage you to visit this page regularly.
10. Contact & Complaints
If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch. Our dedicated privacy team will handle your matter with care.
Separate channel for privacy-related complaints Privacy Officer is in place. For important matters, contact us directly by email and include "Privacy Concern" in the subject line.
Start Safe Gaming Today
Now that you know 11bad's Privacy Policy, go ahead and register with confidence — your data is fully protected.